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Response Time

Usually within 24 hours

Frequently Asked Questions

How do I get a refund?

We offer a 100% money-back guarantee within 14 days of purchase. Simply email us with your order details and we'll process your refund within 5-7 business days.

Why isn't my call connecting?

First, check your internet connection and ensure you have sufficient credits. Also verify that your browser has microphone permissions enabled. Some destinations may have temporary routing issues.

Do credits expire?

No, purchased credits never expire as long as your account remains active. Accounts inactive for 12+ months may be marked dormant after notice.

Which browsers are supported?

PhoneTheWorld works on all modern browsers including Chrome, Firefox, Safari, and Edge. For best quality, we recommend using the latest version of Chrome.