These Terms of Service ("Terms") constitute a legally binding agreement between you and GasDigital Ltd ("PhoneTheWorld", "we", "us", or "our") governing your use of our voice calling services.
Please read these Terms carefully before using our services. By accessing or using PhoneTheWorld, you agree to be bound by these Terms. If you do not agree to all of these Terms, you may not use our services. These Terms are governed by the laws of England and Wales.
By creating an account, accessing, or using any part of our services, you acknowledge that:
PhoneTheWorld provides Voice over Internet Protocol (VoIP) calling services that enable users to make voice calls to landline and mobile numbers worldwide. Our services include:
Voice calls to over 200+ countries and territories at competitive rates.
Browser-based calling interface requiring no software installation.
Prepaid credit system with no contracts or subscriptions required.
Detailed records of all calls made through our platform.
Violation of any prohibited use will result in immediate account termination and forfeiture of all remaining credits. We reserve the right to report illegal activities to appropriate law enforcement authorities.
You expressly agree NOT to use our services for:
Any activity that violates local, national, or international laws including fraud, harassment, or threats.
Phishing, impersonation, deceptive practices, or any form of fraudulent schemes.
Automated dialing systems, telemarketing operations, or unsolicited bulk calling.
Deliberately displaying false or misleading caller identification information with intent to defraud.
Actions designed to circumvent billing, exploit technical vulnerabilities, or disrupt service for others.
Our services operate on a prepaid credit system. You must purchase credits before making calls. Credits are deducted based on the destination, call duration, and applicable rates published on our website.
We reserve the right to modify calling rates at any time. Rate changes will be published on our website and take effect immediately for new calls. Existing credits will be consumed at the rates in effect at the time of each call.
Credits do not expire as long as your account remains active. Accounts inactive for 12 consecutive months may be considered dormant, and remaining credits may be forfeited after notice.
All payments are processed securely through our third-party payment processor (Polar). By making a purchase, you agree to their applicable terms of service.
We offer a no-questions-asked refund policy for customers who are not satisfied with our service, subject to the conditions outlined below.
Refund requests must be submitted within 14 days of the original purchase date. To request a refund, contact our support team with your order details.
Approved refunds will be processed within 5-7 business days and returned to the original payment method.
Refunds may be denied if: (a) a substantial portion of purchased credits has been consumed without reporting service issues, (b) the account has been used in violation of these Terms, or (c) the request is made after the 14-day eligibility period.
Email: [email protected]
PhoneTheWorld is NOT a replacement for traditional telephone service and SHOULD NOT be relied upon for emergency calls. Our VoIP service does not support calls to emergency services such as 999 (UK), 911 (US), 112 (EU), or similar emergency numbers. We cannot guarantee connection to emergency services or transmission of your location to emergency responders.
Always maintain access to a traditional landline or mobile phone for emergency situations.
While we strive to provide reliable, high-quality voice services, you acknowledge that:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GASDIGITAL LTD AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:
Our total aggregate liability shall not exceed the amount paid by you for credits in the 12 months preceding the claim.
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales. Before initiating formal proceedings, we encourage you to contact us to attempt informal resolution.
We reserve the right to modify these Terms at any time. Material changes will be posted on our website with an updated "Last Modified" date. For significant changes affecting your rights, we will provide notice via email to registered users at least 30 days before changes take effect.
Your continued use of our services after modifications constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must discontinue use of our services.
Company: GasDigital Ltd
Trading as: PhoneTheWorld
Registered in: England and Wales
Email: [email protected]
By creating an account or using PhoneTheWorld services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.