Privacy Policy

Your privacy is important to us. This policy explains how GasDigital Ltd ("PhoneTheWorld", "we", "us", or "our") collects, uses, discloses, and safeguards your information.

Last Updated: January 9, 2026

Effective Date: January 1, 2026

This Privacy Policy applies to all services provided by GasDigital Ltd, a company registered in England and Wales, operating under the brand name "PhoneTheWorld". By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us and information collected automatically when you use our services:

1.1 Account Information

Full name, email address, and password credentials (encrypted)
Billing address and payment method details
Phone numbers associated with your account
Account preferences and communication settings

1.2 Service Usage Data

Call detail records (CDRs): phone numbers dialed, call duration, timestamps
IP address, browser type, device identifiers
Geographic location data derived from IP address
Service interaction data and feature usage patterns

1.3 Technical Data

Cookies and similar tracking technologies
Log files and analytics data
Error reports and performance diagnostics

2. How We Use Your Information

We process your personal data for the following legitimate business purposes:

a)Service Delivery: To provide, maintain, and improve our voice calling services, including call routing and quality optimization.

b)Billing & Transactions: To process payments, issue invoices, and maintain accurate billing records as required by law.

c)Security & Fraud Prevention: To detect, prevent, and investigate fraudulent transactions and unauthorized access.

d)Legal Compliance: To comply with applicable laws, regulations, and lawful requests from public authorities.

e)Communications: To send service-related notifications, security alerts, and (with consent) promotional materials.

3. Information Sharing and Disclosure

Our Commitment: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with:

•Telecommunications Partners: Carrier networks and VoIP providers necessary to route and complete your calls.
•Payment Processors: Secure, PCI-DSS compliant payment service providers to process transactions.
•Cloud Service Providers: Data hosting and infrastructure services with appropriate data protection agreements.
•Law Enforcement: When required by law, court order, or governmental request, or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures to protect your personal data:

Encryption

TLS 1.3 encryption for data in transit; AES-256 encryption for data at rest

Access Controls

Role-based access, multi-factor authentication, and regular access reviews

Monitoring

24/7 security monitoring, intrusion detection, and incident response

Compliance

Regular security audits and compliance assessments

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

Data Type	Retention Period
Account Information	Duration of account + 6 years
Call Detail Records	12 months for billing; up to 6 years for legal compliance
Payment Records	7 years (UK tax requirements)
Technical Logs	90 days

6. Your Rights (GDPR)

Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, you have the following rights:

Right of Access

Request a copy of the personal data we hold about you

Right to Rectification

Request correction of inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data ("right to be forgotten")

Right to Restrict Processing

Request limitation of processing in certain circumstances

Right to Data Portability

Receive your data in a structured, machine-readable format

Right to Object

Object to processing based on legitimate interests or direct marketing

To exercise any of these rights, please contact us at the email address below. We will respond to valid requests within 30 days.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences through your browser settings.

Types of Cookies We Use:

Essential Cookies: Required for basic site functionality
Analytics Cookies: Help us understand how visitors interact with our site
Preference Cookies: Remember your settings and preferences

8. Contact Information

Data Controller

Company: GasDigital Ltd

Trading as: PhoneTheWorld

Email: [email protected]

General Support: [email protected]

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email notification to registered users. Your continued use of our services after such changes constitutes acceptance of the revised policy.