The ATO International section assists Australian expats with tax residency queries, foreign income reporting, superannuation, and international tax obligations while living overseas.
Dial 13 28 61 (within Australia)
011 61 2 6216 1111
00 61 2 6216 1111
011 61 2 6216 1111
0011 61 2 6216 1111
With PhoneTheWorld, simply enter +61 2 6216 1111 and click call. No access codes needed — we handle everything.
Call early in the morning when lines open for shortest wait times
Have your account number or reference number ready before calling
Avoid calling on Mondays and the day after holidays — these are the busiest
Check ato.gov.au first — many questions can be resolved online without calling
Tuesday–Thursday, early morning Australia time
Australian Taxation Office (International) website: ato.gov.au
Australian Taxation Office (International) mobile app or online portal for account management
Email or online contact form via ato.gov.au
Yes. From abroad, call +61 2 6216 1111. The domestic number (13 28 61) only works within Australia. International calling rates apply.
With PhoneTheWorld, calling Australia costs just a few cents per minute. Traditional carriers may charge $1–$3 per minute. PhoneTheWorld is pay-as-you-go with no subscription or connection fees, and credits never expire.
Yes. PhoneTheWorld lets you call any Australia number from your browser — no app or SIM card needed. Just enter +61 2 6216 1111 and click call. No app required, pay-as-you-go, credits never expire.
Have your identification number (Social Security Number, National Insurance Number, etc.), date of birth, and any relevant reference or case numbers. The representative will verify your identity before discussing your case.
The best time to call is Tuesday through Thursday during early morning hours Australia time. Avoid Mondays and the day after holidays, as these have the longest wait times. Check the time zone difference before calling.
Yes. ato.gov.au offers online services and information. Many government services are available online through their official website.
United States
The IRS is the US government agency responsible for tax collection and tax enforcement. US citizens and residents living abroad often need to contact the IRS for tax filing questions, stimulus payments, refund status, and identity verification.
United Kingdom
HMRC is the UK government department responsible for tax collection, including income tax, corporation tax, and VAT. UK expats and non-residents often need to contact HMRC for self-assessment queries, tax residency status, and National Insurance contributions.
Canada
The CRA is Canada federal tax authority. Common reasons to call from abroad include tax filing questions, residency status, T4 slips, GST/HST credits, and Canada Child Benefit inquiries for expats.
Australia
The ATO is Australia tax authority. Common reasons to call from abroad include tax file number queries, tax residency status, superannuation, and lodging tax returns while living overseas.