Government — Passport

How to Call Australian Passport from Abroad

The Australian Passport Office handles passport services for Australian citizens. Australian expats often need to contact the Passport Office for passport renewal, replacement, and emergency travel document queries while living overseas.

International Number
+61 2 6261 3305
Hours
Monday–Friday, 8:00 AM – 8:00 PM AEST
Country
Australia (+61)
Best Time to Call
Tuesday–Thursday, early morning Australia time

Dialing Instructions

From Australia

Dial 131 232 (within Australia)

From USA

011 61 2 6261 3305

From UK

00 61 2 6261 3305

From Canada

011 61 2 6261 3305

From Australia

0011 61 2 6261 3305

With PhoneTheWorld, simply enter +61 2 6261 3305 and click call. No access codes needed — we handle everything.

Wait Time Tips

1

Call early in the morning when lines open for shortest wait times

2

Have your account number or reference number ready before calling

3

Avoid calling on Mondays and the day after holidays — these are the busiest

4

Check passports.gov.au first — many questions can be resolved online without calling

Best Times to Call

Tuesday–Thursday, early morning Australia time

Alternative Contact Methods

Australian Passport Office website: passports.gov.au

Australian Passport Office mobile app or online portal for account management

Email or online contact form via passports.gov.au

Frequently Asked Questions

Can I call Australian Passport from outside Australia?+

Yes. From abroad, call +61 2 6261 3305. The domestic number (131 232) only works within Australia. International calling rates apply.

How much does it cost to call Australian Passport from abroad?+

With PhoneTheWorld, calling Australia costs just a few cents per minute. Traditional carriers may charge $1–$3 per minute. PhoneTheWorld is pay-as-you-go with no subscription or connection fees, and credits never expire.

Can I use PhoneTheWorld to call Australian Passport?+

Yes. PhoneTheWorld lets you call any Australia number from your browser — no app or SIM card needed. Just enter +61 2 6261 3305 and click call. No app required, pay-as-you-go, credits never expire.

What information should I have ready before calling Australian Passport?+

Have your identification number (Social Security Number, National Insurance Number, etc.), date of birth, and any relevant reference or case numbers. The representative will verify your identity before discussing your case.

What is the best time to call Australian Passport from abroad?+

The best time to call is Tuesday through Thursday during early morning hours Australia time. Avoid Mondays and the day after holidays, as these have the longest wait times. Check the time zone difference before calling.

Are there alternatives to calling Australian Passport?+

Yes. passports.gov.au offers online services and information. Many government services are available online through their official website.

Ready to Call Australian Passport?

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