Government — Pensions

How to Call CPP from Abroad

The CPP provides retirement, disability, survivor, and death benefits to contributors. Canadian expats often need to contact the CPP for pension applications, benefit queries, contribution records, and international payment arrangements while living abroad.

International Number
+1 613-990-8111
Hours
Monday–Friday, 8:00 AM – 5:00 PM Eastern Time
Country
Canada (+1)
Best Time to Call
Tuesday–Thursday, 8:00–9:00 AM Eastern Time

Dialing Instructions

From Canada

Dial 1-800-277-9914 (toll-free within Canada)

From USA

1 613-990-8111

From UK

00 1 613-990-8111

From Australia

0011 1 613-990-8111

From UAE

00 1 613-990-8111

With PhoneTheWorld, simply enter +1 613-990-8111 and click call. No access codes needed — we handle everything.

Wait Time Tips

1

Call at 8:00 AM Eastern Time when lines open

2

Have your Social Insurance Number (SIN) ready

3

Avoid calling on Mondays and during tax season

4

Use My Service Canada Account for pension estimates and applications

Best Times to Call

Tuesday–Thursday, 8:00–9:00 AM Eastern Time

Alternative Contact Methods

My Service Canada Account (MSCA) — CPP estimates, applications, and payment history

Service Canada website: canada.ca — CPP information and forms

Canadian embassy or consulate for pension assistance abroad

Frequently Asked Questions

Can I call the CPP from outside Canada?+

Yes. From abroad, call +1 613-990-8111. The 1-800 toll-free number only works within Canada and the US. International calling rates apply.

How much does it cost to call the CPP from abroad?+

With PhoneTheWorld, calling Canada costs just a few cents per minute. Traditional carriers may charge significantly more. PhoneTheWorld is pay-as-you-go with no subscription or connection fees.

Can I receive CPP payments while living abroad?+

Yes. CPP retirement, disability, and survivor benefits can be paid to overseas bank accounts in most countries. Contact Service Canada to arrange international direct deposit. CPP payments are not affected by your country of residence.

Can I use PhoneTheWorld to call the CPP?+

Yes. PhoneTheWorld lets you call any Canadian number from your browser. Just enter +1 613-990-8111 and click call. No app required, pay-as-you-go, credits never expire.

What information do I need before calling the CPP?+

Have your Social Insurance Number (SIN), date of birth, and any relevant claim or reference numbers. If applying for benefits, have your banking details for direct deposit.

Are there alternatives to calling the CPP?+

Yes. My Service Canada Account (MSCA) provides online access to CPP estimates, applications, and payment history. The Service Canada website also offers forms and information.

Ready to Call CPP?

Use PhoneTheWorld to call +1 613-990-8111 from your browser. Pay-as-you-go, no app required, credits never expire.

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