Government — Pensions & Benefits

How to Call DWP from Abroad

The DWP manages UK state pensions, benefits, and welfare payments. British expats often need to contact the DWP for State Pension queries, Winter Fuel Payments, Pension Credit, and benefit claims while living abroad.

International Number
+44 191 218 7777
Hours
Monday–Friday, 8:00 AM – 6:00 PM UK Time
Country
United Kingdom (+44)
Best Time to Call
Tuesday–Thursday, 8:00–9:00 AM UK Time

Dialing Instructions

From UK

Dial 0800 731 7898 (toll-free within the UK)

From USA

011 44 191 218 7777

From Canada

011 44 191 218 7777

From Australia

0011 44 191 218 7777

From UAE

00 44 191 218 7777

With PhoneTheWorld, simply enter +44 191 218 7777 and click call. No access codes needed — we handle everything.

Wait Time Tips

1

Call at 8:00 AM UK time when lines open

2

Have your National Insurance number ready

3

Avoid calling on Mondays and after 4 PM

4

Use your personal tax account on GOV.UK for pension forecasts

Best Times to Call

Tuesday–Thursday, 8:00–9:00 AM UK Time

Alternative Contact Methods

GOV.UK website — State Pension forecast, benefit claims, and online services

Personal tax account for pension and tax queries

International Pension Centre for overseas pension queries

Frequently Asked Questions

Can I call the DWP from outside the UK?+

Yes. From abroad, call +44 191 218 7777. The 0800 toll-free number only works within the UK. International calling rates apply.

How much does it cost to call the DWP from abroad?+

With PhoneTheWorld, calling the UK costs just a few cents per minute. Traditional carriers may charge significantly more. PhoneTheWorld is pay-as-you-go with no subscription or connection fees.

Can I claim UK State Pension while living abroad?+

Yes. If you have paid enough UK National Insurance contributions, you can claim your State Pension while living abroad. Contact the International Pension Centre to arrange payment to an overseas bank account.

Can I use PhoneTheWorld to call the DWP?+

Yes. PhoneTheWorld lets you call any UK number from your browser. Just enter +44 191 218 7777 and click call. No app required, pay-as-you-go, credits never expire.

What information do I need before calling the DWP?+

Have your National Insurance number, date of birth, and any relevant claim reference numbers. The DWP will verify your identity before discussing your claim or pension.

Are there alternatives to calling the DWP?+

Yes. GOV.UK offers online services for State Pension forecasts, benefit claims, and payment management. The International Pension Centre can also be contacted by post or email.

Ready to Call DWP?

Use PhoneTheWorld to call +44 191 218 7777 from your browser. Pay-as-you-go, no app required, credits never expire.

No credit card required • Credits never expire