Government — Healthcare

How to Call Health Canada from Abroad

Health Canada is the federal health department. Canadian expats often need to contact Health Canada for health regulations, drug approvals, and public health information while living abroad.

International Number
+1 613-957-2991
Hours
Monday–Friday, 8:30 AM – 4:30 PM Eastern Time
Country
Canada (+1)
Best Time to Call
Tuesday–Thursday, early morning Canada time

Dialing Instructions

From Canada

Dial 1-866-225-0709 (within Canada)

From USA

1 613-957-2991

From UK

00 1 613-957-2991

From Canada

1 613-957-2991

From Australia

0011 1 613-957-2991

With PhoneTheWorld, simply enter +1 613-957-2991 and click call. No access codes needed — we handle everything.

Wait Time Tips

1

Call early in the morning when lines open for shortest wait times

2

Have your account number or reference number ready before calling

3

Avoid calling on Mondays and the day after holidays — these are the busiest

4

Check canada.ca/en/health-canada first — many questions can be resolved online without calling

Best Times to Call

Tuesday–Thursday, early morning Canada time

Alternative Contact Methods

Health Canada website: canada.ca/en/health-canada

Health Canada mobile app or online portal for account management

Email or online contact form via canada.ca/en/health-canada

Frequently Asked Questions

Can I call Health Canada from outside Canada?+

Yes. From abroad, call +1 613-957-2991. International calling rates apply.

How much does it cost to call Health Canada from abroad?+

With PhoneTheWorld, calling Canada costs just a few cents per minute. Traditional carriers may charge $1–$3 per minute. PhoneTheWorld is pay-as-you-go with no subscription or connection fees, and credits never expire.

Can I use PhoneTheWorld to call Health Canada?+

Yes. PhoneTheWorld lets you call any Canada number from your browser — no app or SIM card needed. Just enter +1 613-957-2991 and click call. No app required, pay-as-you-go, credits never expire.

What information should I have ready before calling Health Canada?+

Have your identification number (Social Security Number, National Insurance Number, etc.), date of birth, and any relevant reference or case numbers. The representative will verify your identity before discussing your case.

What is the best time to call Health Canada from abroad?+

The best time to call is Tuesday through Thursday during early morning hours Canada time. Avoid Mondays and the day after holidays, as these have the longest wait times. If calling from Asia or Europe, early morning US time may be evening your local time.

Are there alternatives to calling Health Canada?+

Yes. canada.ca/en/health-canada offers online services and information. Many government services are available online through their official website.

Ready to Call Health Canada?

Use PhoneTheWorld to call +1 613-957-2991 from your browser. Pay-as-you-go, no app required, credits never expire.

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