Embassy — US

How to Call US Embassy Canada from Abroad

The US Embassy in Ottawa provides consular services to US citizens in Canada. US expats often need to contact the embassy for passport services, emergency assistance, and notarial services.

International Number
+1 613-238-5335
Hours
Monday–Friday, 8:30 AM – 5:00 PM Eastern Time
Country
Canada (+1)
Best Time to Call
Tuesday–Thursday, early morning Canada time

Dialing Instructions

From Canada

Dial 613-238-5335 (within Canada)

From USA

1 613-238-5335

From UK

00 1 613-238-5335

From Canada

1 613-238-5335

From Australia

0011 1 613-238-5335

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Wait Time Tips

1

Call early in the morning when lines open for shortest wait times

2

Have your account number or reference number ready before calling

3

Avoid calling on Mondays and the day after holidays — these are the busiest

4

Check ca.usembassy.gov first — many questions can be resolved online without calling

Best Times to Call

Tuesday–Thursday, early morning Canada time

Alternative Contact Methods

US Embassy in Canada (Ottawa) website: ca.usembassy.gov

US Embassy in Canada (Ottawa) mobile app or online portal for account management

Visit in person at the embassy during consular hours

Frequently Asked Questions

Can I call US Embassy Canada from outside Canada?+

Yes. From abroad, call +1 613-238-5335. The domestic number (613-238-5335) only works within Canada. International calling rates apply.

How much does it cost to call US Embassy Canada from abroad?+

With PhoneTheWorld, calling Canada costs just a few cents per minute. Traditional carriers may charge $1–$3 per minute. PhoneTheWorld is pay-as-you-go with no subscription or connection fees, and credits never expire.

Can I use PhoneTheWorld to call US Embassy Canada?+

Yes. PhoneTheWorld lets you call any Canada number from your browser — no app or SIM card needed. Just enter +1 613-238-5335 and click call. No app required, pay-as-you-go, credits never expire.

What information should I have ready before calling US Embassy Canada?+

Have your passport number, visa application number (if applicable), and any relevant reference numbers. Be prepared to provide your full name and date of birth for identity verification.

What is the best time to call US Embassy Canada from abroad?+

The best time to call is Tuesday through Thursday during early morning hours Canada time. Avoid Mondays and the day after holidays, as these have the longest wait times. If calling from Asia or Europe, early morning US time may be evening your local time.

Are there alternatives to calling US Embassy Canada?+

Yes. ca.usembassy.gov offers online services and information. Check their website for online chat, email support, or a mobile app.

Ready to Call US Embassy Canada?

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