Government — Employment

How to Call FWO from Abroad

The Fair Work Ombudsman regulates Australian workplace relations. Australian expats often need to contact the FWO for employment rights, wage queries, and workplace dispute resolution while living overseas.

International Number
+61 2 6121 7700
Hours
Monday–Friday, 8:00 AM – 6:00 PM AEST
Country
Australia (+61)
Best Time to Call
Tuesday–Thursday, early morning Australia time

Dialing Instructions

From Australia

Dial 131 394 (within Australia)

From USA

011 61 2 6121 7700

From UK

00 61 2 6121 7700

From Canada

011 61 2 6121 7700

From Australia

0011 61 2 6121 7700

With PhoneTheWorld, simply enter +61 2 6121 7700 and click call. No access codes needed — we handle everything.

Wait Time Tips

1

Call early in the morning when lines open for shortest wait times

2

Have your account number or reference number ready before calling

3

Avoid calling on Mondays and the day after holidays — these are the busiest

4

Check fairwork.gov.au first — many questions can be resolved online without calling

Best Times to Call

Tuesday–Thursday, early morning Australia time

Alternative Contact Methods

Fair Work Ombudsman (Australia) website: fairwork.gov.au

Fair Work Ombudsman (Australia) mobile app or online portal for account management

Email or online contact form via fairwork.gov.au

Frequently Asked Questions

Can I call FWO from outside Australia?+

Yes. From abroad, call +61 2 6121 7700. The domestic number (131 394) only works within Australia. International calling rates apply.

How much does it cost to call FWO from abroad?+

With PhoneTheWorld, calling Australia costs just a few cents per minute. Traditional carriers may charge $1–$3 per minute. PhoneTheWorld is pay-as-you-go with no subscription or connection fees, and credits never expire.

Can I use PhoneTheWorld to call FWO?+

Yes. PhoneTheWorld lets you call any Australia number from your browser — no app or SIM card needed. Just enter +61 2 6121 7700 and click call. No app required, pay-as-you-go, credits never expire.

What information should I have ready before calling FWO?+

Have your identification number (Social Security Number, National Insurance Number, etc.), date of birth, and any relevant reference or case numbers. The representative will verify your identity before discussing your case.

What is the best time to call FWO from abroad?+

The best time to call is Tuesday through Thursday during early morning hours Australia time. Avoid Mondays and the day after holidays, as these have the longest wait times. Check the time zone difference before calling.

Are there alternatives to calling FWO?+

Yes. fairwork.gov.au offers online services and information. Many government services are available online through their official website.

Ready to Call FWO?

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